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Important Order Information

Please please please read this. Please. It will help. This is linked from every product and Asked to read this before you purchase- it really helps, honest.

All Orders are packed and posted by Godmachine and not by some factory or magic elves.

ALL ORDERS

ALL ORDERS CAN TAKE UP TO SIX WEEKS.

That's how long it takes. I do not run the postal service.

If you want tracking you have to ask for it when you place the order and can be expenssive.

ORDERED TWO THINGS AND ONLY ONE HAS TURNED UP?

If you have ordered two things seperatly and one thing has turned up and the other one hasnt yet- please give it a few days- one may have gone in one sack and the other in a different sack and poor old posty has yet
to work his way around to them. It is stressful for things to be split up in the post and although I tell all my stuff to look after each other sometimes they stray apart.

BRUSHES:

All brushes are sent manually and by email.

This service is NOT automated.

Links will be sent to you PAYPAL EMAIL.

Codes will be sent out within 5 days. Sorry, it is not automated.

The link to the brushes/art packs are on the shop. Please read carefully before buying.

YOUR ADDRESS
We will ship all items to the address given on the Paypal. It is your duty to provide us with the correct shipping information. We will do our best to correct any mistakes on your behalf but it is your responsibility.

CONTACTING US
To help us solve issues quicker- please provide us with as much info as you can e.g. what item you are talking about, your PayPal email, item number, what country you are in etc. This will help us track it all down and sort it out faster.

PROMISE
I do everything I can to make sure your order reaches you in top condition. If something should go wrong I will do my best to make sure we fix the problem to make you happy. I send out hundreds of stuff so the chances of one or two getting damaged or getting lost will happen- it is not personal, it is not anyone's fault- shit happens. When it does happen we will sacrifice a forest demon in your honour and deal with the problem as quick as possible to make sure you are happy.

DAMAGES
Due to the nature of the limited prints if you poster is damaged we may not always be able to send you a replacement. We do not give partial refunds for minor damages- If you feel the product is not to your saticfaction and the damages hinder your enjoyment of the work,
we offer full refunds for the return of the product and reimburse the postage costs.

DID YOU RECEIVE A LINK HERE?
If you have been sent a link to this please don't get upset- it means you have asked questions that have been answered here and you ordered without reading this first- as asked when you first viewed the item you purchased.